CS Leaders Masterclass @ Commercetools

We are excited to welcome you to an exclusive Masterclass for the CS Leaders of Berlin! We want to share best practices and collaborative develop CS strategies for winning Success Plans for 2024 and beyond.

Join us for an insightful evening of learning, networking and drinks on March 29th, 6pm onwards!


We are excited to be welcomed by our friends at CommerceTools in their beautiful office in Berlin Kreuzberg!

CommerceTools Berlin
Ritterstraße 7
10969 Berlin


Our masterclass topic is Crafting Winning Success Plans for Sustainable GrowthThis special meet up is not just co-hosted by our friend Nina Batlak (CS Ops at CommerceTools) but she will also bring her actual success planning process incl. tooling set up into the discussion.

We will be covering:

  • Defining Customer Value Drivers and Building Cohesive Success Plans around them
  • Aligning Strategic Goals and Leveraging Automation for Efficient Follow-Through
  • Upselling & Cross-Selling through CS Qualified Leads and Data-Driven Insights
  • Best Practices from a proven Success Planning Process
We want to connect CS leaders and practitioners to share best practices and learn from each other. It is a chance to build relationships with peers in the field and establish new partnerships!

Claim your personalised seat!