CS Community Berlin – Post Summer Meet Up August 2024

As the summer sun heats up Berlin, don’t let your Customer Success skills cool down! Join us for an evening of learning, networking, and fun before the summer holidays kick in – on Wednesday, July 10th starting from 6.30pm for our CS Summer Meet Up!


We are excited to be invited by our friends at Plentific in their beautiful office in Prenzlauer Berg/Mitte!

Plentific GmbH
Schönhauser Allee 148
10435 Berlin

And, after the content-rich part of the evening, we can always head over to the Prater beergarten for a chance to cool down with a refreshing beer!


This summer meet-up will take a deep dive into the world of Stakeholder Engagement and its importance for customer success.  Together, we will explore how to build and maintain effective relationships with your stakeholders, strengthening collaboration and achieving shared goals.

  • Who do we work with regularly? What stakeholder groups exist? Identify the different stakeholder groups who influence your customer’s success, understand the unique needs, interests and expectations of each group.
  • How do we design communication formats and regularity? Develop an effective communication strategy tailored to the specific needs of your stakeholders, by choosing the right communication channels and formats to deliver your message clearly and concisely
  • How do we motivate customers to work actively with us? Decipher the motivational factors of your customers in various industries, create value for your customers to eventually build strong relationships based on mutual trust and respect.
This summer meet-up is the perfect opportunity to expand your knowledge of Stakeholder Engagement, refine your skills, and gain new ideas to drive customer success.

Sign up for our Meet Up in July!