Beyond the Score: Transforming Net Promoter into a Growth Engine – Net Promoter System

2024-03-12T10:02:32+00:00

Net Promoter Score (NPS) has become a popular customer loyalty metric, but does your organization leverage its full potential? Many businesses treat NPS as a single data point, overlooking its [...]

Beyond the Score: Transforming Net Promoter into a Growth Engine – Net Promoter System2024-03-12T10:02:32+00:00

Turn Your Raving Fans into a Sales Force: Using Customer Advocates as Your Reference Pipeline

2024-02-23T12:38:22+00:00

As we probably all know, word-of-mouth recommendations hold immense power. People trust people, and when happy customers sing your praises, potential buyers listen. That's where customer advocates come in and [...]

Turn Your Raving Fans into a Sales Force: Using Customer Advocates as Your Reference Pipeline2024-02-23T12:38:22+00:00

Case Study Vecna – Implement a Customer Health Score as one combined Metric to identify Risks & Renewal Potential

2023-10-10T15:43:12+00:00

In this case study, we showcase our collaboration with Vecna Robotics to address the challenge of defining a comprehensive Customer Health Score Metric. This metric was tailored to Vecna Robotics [...]

Case Study Vecna – Implement a Customer Health Score as one combined Metric to identify Risks & Renewal Potential2023-10-10T15:43:12+00:00