Case Study Vecna – Implement a Customer Health Score as one combined Metric to identify Risks & Renewal Potential

2023-10-10T15:43:12+00:00

In this case study, we showcase our collaboration with Vecna Robotics to address the challenge of defining a comprehensive Customer Health Score Metric. This metric was tailored to Vecna Robotics [...]

Case Study Vecna – Implement a Customer Health Score as one combined Metric to identify Risks & Renewal Potential2023-10-10T15:43:12+00:00

Case Study Vecna – Increasing Customer Touchpoints while 60% Reduction of Team Size due to Journey Mapping, Playbooks & Processes

2023-10-10T15:53:42+00:00

In this case study, we showcase our collaboration with Vecna Robotics, a leading company in the robotics industry. The main challenge they faced was to increase the efficiency and scalability [...]

Case Study Vecna – Increasing Customer Touchpoints while 60% Reduction of Team Size due to Journey Mapping, Playbooks & Processes2023-10-10T15:53:42+00:00